Refund Policy

Refund Policy

Last updated: July 2026 · bodyloria.com

Our policy is simple: if you're not completely satisfied within 60 days, email us one word — REFUND — and every penny comes back within 48 hours.

60-Day Money-Back Guarantee

We offer a full 60-day money-back guarantee on all ArmFirm™ purchases. If for any reason you are not completely satisfied with your results, you are entitled to a full refund within 60 days of your purchase date.

How to request a refund:

  1. Email support@bodyloria.com
  2. Include your order number in the subject line
  3. Write the word REFUND in the body of the email
  4. We will process your refund within 48 hours
No forms required. No photos required. No questions asked. No awkwardness.

Refund Processing Time

  • Refund request acknowledged: within 24 hours
  • Refund processed: within 48 hours of your email
  • Funds returned to your account: 3–5 business days depending on your bank

Damaged or Defective Items

If your ArmFirm™ sleeve arrives damaged or defective, please email us at support@bodyloria.com with a photo of the damage within 14 days of receipt. We will send a replacement at no cost to you.

Wrong Item Received

If you received the wrong item, contact us immediately and we will arrange for the correct item to be sent at no additional cost, with a prepaid return label for the incorrect item.

Returns

You do not need to return the product to receive your refund under our 60-day guarantee. However, if you would like to return the product, please contact us first for a return authorisation and address.

Consumer Rights

Your statutory rights under the applicable consumer protection laws in your country are not affected by our guarantee. You have the right to cancel any order within 14 days of receiving it for any reason (the "cooling off" period).