Frequently Asked Questions

The Product

What is ArmFirm™?

ArmFirm™ is an arm firming sleeve that uses our proprietary DermaTherm™ passive thermal technology to target the deep dermis — the collagen layer 2–3mm beneath the skin's surface. You wear it for 20 minutes a day and it triggers your body's natural collagen synthesis response, resulting in visibly firmer arms over time.

How is it different from a firming cream?

Firming creams work on the epidermis — the outermost surface layer. Cream molecules are too large to penetrate to the dermis, which is where collagen actually lives. DermaTherm™ uses passive warmth to reach the dermis directly — a completely different mechanism, reaching a completely different layer.

How is it different from going to the gym?

Exercise builds muscle — the tissue underneath your skin. It has no mechanism to affect the skin above it. After menopause, the problem is collagen loss in the dermis. ArmFirm™ targets the layer the gym cannot reach.

How is it different from CoolSculpting / fat-freezing?

CoolSculpting targets fat cells. Collagen lives in the dermis — a completely different tissue in a completely different location. If your problem is loose arm skin caused by collagen loss (which is the case after menopause), fat-freezing cannot help. ArmFirm™ targets the collagen layer directly.

Using ArmFirm™

How do I use it?

Wrap the ArmFirm™ sleeve around your upper arm and secure the velcro closure. Wear for 20 minutes. That's it. Do this once a day — while having your morning tea, reading, watching television, or going about your normal routine.

When will I see results?

Most women notice a visible difference within 2–3 weeks of consistent daily use. Day 4: skin feels different to the touch. Week 1: skin feels denser. Week 3: visibly firmer in the mirror. Week 6: someone close to you notices. Results continue improving through weeks 8–12.

Do I need to use it every day?

For best results, yes. 20 minutes daily gives the most consistent collagen activation. Most women find it becomes a natural morning habit — no more demanding than skincare.

Can I use it on both arms at the same time?

We recommend using one sleeve at a time for the full 20 minutes, then switching to the other arm. Alternatively, with the Buy 1 Get 1 FREE bundle, you can wear both sleeves simultaneously.

What size is it? Does it work internationally?

ArmFirm™ is one-size-fits-all. Each sleeve is 70cm in length × 15cm in width. The secure velcro closure adjusts to fit all arm sizes comfortably — no slipping, no rolling, no pinching.

Safety & Skin

Is it safe for sensitive and mature skin?

Yes. ArmFirm™ is made from soft, antibacterial, hypoallergenic fabric tested specifically for mature, sensitive skin. There are no electrical components, no chemicals, and no radiation. Just passive thermal warmth.

Can I use it if I have a skin condition?

If you have an active skin condition, open wounds, or skin infection on the upper arm, do not use ArmFirm™ on that area. If you are unsure, consult your GP or dermatologist before use.

Can I use it if I have a medical condition?

ArmFirm™ is a cosmetic wellness product, not a medical device. If you have any medical concerns, please consult your healthcare professional before use.

Orders & Delivery

How long does delivery take?

Standard delivery (free): 3–7 working days total. Priority delivery (included in Best Value bundle): 2–3 working days total. You will receive a tracking number by email once your order is dispatched.

Do you offer free delivery?

Yes — free standard delivery on all UK orders. No minimum spend.

Can I track my order?

Yes. You will receive a tracking number by email once your order has been dispatched. Track via the carrier's tracking page or the carrier's tracking page.

Refunds & Guarantee

What is your guarantee?

We offer a full 60-day money-back guarantee. If you don't see visible improvement in the appearance of your arms within 60 days, email us one word — REFUND — and every penny comes back within 48 hours. No forms, no photos, no questions.

How do I request a refund?

Email support@bodyloria.com with your order number and the word REFUND. We will process your refund within 48 hours.

Do I need to return the product to get a refund?

No. Under our 60-day guarantee, you do not need to return the product. Simply email us and your refund will be processed.